Frequently Asked Questions
What do you use to build websites with?
We build websites on WordPress, Joomla, CakePHP and HTML.
WordPress is preferred. The developers of WordPress are constantly updating the system to keep the web a secure place, and to make websites load quickly and properly.
When does the 1 year of maintenance start?
From the day your website is marked as complete.
What does free maintenance entail?
Monitoring your website for hacks, viruses/malware infections and regular updates to code for keeping your site safe.
When will payment be due for services provided?
Smaller jobs like hack repair, Malware/Virus removal and Server Migration payment will be due on an up front basis once agreements are made.
Larger jobs like a Site Rebuild or a New Web Site Half of your payment will be due prior to services and the other half due upon completion.
Will all communications with KDI Media be digital?
No face to face meetings are needed to work side by side with KDI Media. You will be able to contact KDI Media anytime whether by Email, phone or chat, we will be available to you.